FAQ

What information do I need for a quote?

Share the product category, quantity, dimensions and delivery destination.

Can I request custom colors or branding?

Share your artwork and preferred colors so we can review the options for your model.

How do I confirm lead time and shipping?

Ask for a quote with your delivery location and target date. Timing and freight depend on the model, quantity and destination.

Request a Quote

Can I get photos and specifications before placing an order?

Ask for actual photos and the specification sheet for your proposed model. Confirm the footprint, packed dimensions, materials and accessories in writing.

How do I compare freight quotes?

Provide the delivery city or port, country, quantity and target date. Ask what the quoted shipping terms cover and which charges may be billed separately.

What documentation should I request?

Tell us where the equipment will be operated and what documentation the venue or buyer requires. Ask which documents apply to the specific model.

Can I send a layout or artwork?

Yes. Use the email or WhatsApp link on the Contact page to send reference photos, a venue plan or branding artwork.